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Contact Us

For all subscription or video related questions and help, please email info@fullsend.com. For any merch questions, please email info@nelk.ca.  

Before you contact us please read the information below about order tracking and our shipping schedule.

ORDER TRACKING
If you are enquiring about the status of an order please visit the Track Your Order section of this site or click here: Track your order.
 
DELIVERY TIMES

Zone

Shipping Methods

Delivery Timing to Customer

Canada

Expedited Parcel

7-12 business days

Canada

Xpresspost

5-7 business days

Rest of World

Tracked Packet International

12-17 business days

Rest of World

Xpresspost

7-12 business days

USA

USPS First Class

8-12 business days

USA

USPS Priority Mail

9 -11 business days

USA

Xpresspost

5-8 business days


If you have any further questions, please contact us here.  We typically respond within 48 hours.
Thank you.
NELK Customer Service